The fact that there are unscrupulous contractors is a sad reality.
Doesn't look nice on the kitchen ceiling! |
As I continued on to the "pro desk" to check out, there was a woman there who was complaining about her current contractor, and what a crook he was. Yes.....I was eavesdropping, and I stealth-fully took out my wallet and handed her my business card. She gave me a funny look and started telling me about the nightmare she was currently living through. Seems she hired a contractor to put an addition on her house, and she angrily proceeded to tell me how shoddy the work was, and how this guy would not show up for days on end, yet she had no shingles on her roof. She told me that he hasn't passed one inspection yet, and all the things that went wrong with this contractor, so much so, that she asked him to leave, but he refused, and she ended up having the police escort him off of her property. She said to me.....
"What makes you any different from these other stupid dishonest contractors? I've lost all of my faith that any contractor will be honest and do good work!"I explained to her that I pride myself in my work and my work ethics, and she hesitantly took my card, and said she "may" call me.
Through the years in business I've heard many horror stories about bad contractors,
and that infuriates me because it pretty much gives all contractors a bad rap. It makes it almost impossible to convince someone who's been burnt to trust another contractor. Luckily for me, I believe when I start a job, my customer might be a little shaky with their trust, but after a few days, I'm sure that they believe that they had made the right choice, and that's very important to me!But the funny thing is.....people will be people. And just like anything else there are all kinds. I have personally run into unscrupulous customers a few times. There is one about "Ralphy", but I'm saving that one for Christmas.....it's that good! There was a guy that tried to squeeze me into siding his whole Garage, because he claimed that the new siding was a slightly different shade to his fifteen year old vinyl siding, even though I mentioned in his proposal that the new siding would be slightly different. Then there was a guy who wanted me to start his job without a down payment, again a deposit was stated on his proposal. He expected me to bring over eight thousand dollars of material to his house with out giving me a penny....I told him to find someone else to do his work.
This brings to mind a time I did a job for someone, and he decided that he was just not going to pay me.
I was hired by these seemingly very nice people to build them a fireplace....where there was none. There was, of course a payment plan that was agreed upon between myself and the couple. I got my deposit the day I had the material delivered, and we went ahead and started this job. A fireplace is not a small job, and it takes tons of material.....literally, and it's extremely labor intensive, not to mention that you have to have the knowledge of the workings of a fireplace.We excavated six feet below grade for the base, and poured the concrete footing. Next we built up the base, which is solid masonry. We had to cut an opening in the exterior wall to open up the room for the firebox. This was time for my second payment, which took about a week to get, but I did get it and all was fine. I continually got compliments of how beautiful the work was from the woman, who was home most of the time, and she was the ideal customer.
I finished the fireplace, cleaned up the property, and removed all of my equipment. The last payment was now due. This last payment was mostly what I was going to make on the job. Oddly the day we cleaned up, no one was home. I went back the next day.....again, no one answered the door. I phoned them, left messages, but I never got a call back. I started to think that this was going to be a problem, as it was the holiday season and that job was going to be my Christmas shopping money.
Another week passed, and still no answers or call backs. By the forth week I started to panic and now my messages were more angry, and I asked "Just call me if there's a problem" Still I received no response from this couple. It was now a week before Christmas and I figured that I had nothing to lose, so I left them a message that I would be by their house the following Monday, and I expected a check for the full amount or we were going to have issues. I hoped that I would finally get a call over the weekend, but I got no such call.
Monday morning my men arrived at my shop. I instructed them to load up my scaffold in my truck, and to make sure that there was at least two sledge hammers. I explained to them what I was planning, and as much as they stood behind me faithfully, they thought that I had gone off the deep end. Really though I just wanted to scare the homeowners into maybe paying me. I pulled up to the house with my truck bursting over the sides with equipment, and instructed my men to set up the scaffold......they did. I went to the door and rang the doorbell.......no answer. Two of my men where at the steady with the sledgehammers....just waiting for me to give them the go ahead. I told them secretly to hold off.......not just yet. I looked into the garage window and noticed that both the cars were parked in there! Both of these people were home!!
Get off that scaffold, or I'm gonna shoot! |